Ticketing Systems & Support
Streamlining support teams with structured triage, clear SLAs, and tight knowledge base feedback loops.
- Jira Service Management
- Freshdesk Workflows
- Self-service playbooks
Web Developer | Software Engineer | IT Specialist
I love crafting clean, user-friendly web experiences that genuinely tackle real problems. For me, itโs all about writing robust code and building things that are enjoyable to use.
Beyond building web experiences, I bring full-stack IT knowledge forged through a Bachelor of Science in Information Technology. I thrive in cross-functional environments where support, analytics, and infrastructure intersect.
Streamlining support teams with structured triage, clear SLAs, and tight knowledge base feedback loops.
Turning product and operational data into actionable dashboards that guide roadmaps and reduce bottlenecks.
Designing reliable network layouts, securing endpoints, and keeping uptime steady across hybrid environments.
Exploring datasets, building quick predictive models, and translating findings into product-friendly narratives.
Building, upgrading, and troubleshooting workstations so teams stay productive without the surprise downtime.
Enforcing secure defaults, educating teams on threats, and running quick incident response drills.
I earned my Bachelor of Science in Information Technology and have spent the last four years shipping production-ready software while supporting the infrastructure that keeps it running. From campus labs to client environments, I learned early that clean code and dependable systems go hand in hand.
I love bridging product, support, and operations. Whether it is architecting a feature, tuning a ticketing workflow, or digging through telemetry, I stay curious and keep sharpening the playbook so teams move faster.
My toolkit spans cybersecurity basics, network design, software analytics, and hardware support. I thrive in hybrid roles where I can secure infrastructure, surface insights, and still collaborate in the codebase.
Outside the IDE, youโll find me experimenting with digital art, curating playlists, or capturing cityscapes. Creativity fuels the way I approach problem-solving, whether it is designing interfaces or sharing a better workflow.
Here are a few projects that really pushed me, helped me grow, and allowed me to turn my ideas into something tangible.
My very first web development project at age 19. A clean and intuitive cryptocurrency price tracker that displays real-time market data with interactive charts and currency information.
My second project exploring space and science! A fascinating space facts generator and photo gallery powered by NASA's free APIs. Features daily astronomy pictures and educational space content.
My very first web-based game! A classic retro Snake game built with pure JavaScript and HTML5 Canvas. Features achievements, score tracking, and responsive controls. A nostalgic tribute to classic gaming.
A privacy-focused real-time chat application built for secure communication with friends. Features multiple chat rooms, instant messaging, and complete privacy - no tracking, no data collection, just pure communication freedom.
A modern, feature-rich weather application built with React and Vite. Provides detailed weather forecasts, search functionality, and customizable settings. My first major React project showcasing component-based architecture.
My most advanced project yet! A comprehensive travel companion for Metro Manila's top 5 cities. Features itinerary planning, travel journals, city guides, and collaborative development with my team.
Ready to bring your ideas to life? I'm always excited to discuss new opportunities and collaborate on innovative projects.
reach@withjobe-dev.online
Makati, Philippines
4+ Years in Web Development